Video Tips:
- Your Objectives for your dials should be "Where are they in the process" and "when will they be needing our services"
- If a lead hasn't put in a real name or their full name, check their email address to see if their full name is in it and update their name in the CRM system.
- If a lead is "Just Looking" and you've had a good conversation with them, tag them with Monitor Activity.
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