How to turn off Twilio Error Messages

Updated :

These are standard alerts from Twilio.

If a message you sent is not delivered to the end device and returns a 30003/30006 error code, this means that the delivery of your message failed due to an unavailable or unreachable destination. Common examples are a user who is outside of cellular service or whose mobile device is powered off, also invalid phone numbers & landlines.

This is already recorded in the CRM, as the status of the SMS is recorded as Failed. As said, it does not necessarily mean that a phone number is an incorrect number, just that it couldn't receive the SMS. 

 

 

To turn off these messages, follow these steps:

 

1. Log into your Twilio account:

 

https://www.twilio.com/login 

 

2. Once logged in, please go here:

 

https://www.twilio.com/console/dev-tools/triggers/alert

 

3. Click here:

 

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4. And just delete this Alert:

 

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And you will not receive any error emails anymore.

 

Thank you!

Comments

  • Avatar
    Make a Calendar

    Oh man, those Twilio error messages can be such a pain, right? It's like getting a bunch of "return to sender" notifications for your texts.

    I totally get why you'd want to turn them off. It's great that the CRM is already recording the failed status - no need for double notifications!

    It's interesting that these errors don't always mean a wrong number. I never really thought about all the reasons a text might not go through. Like, I guess if someone's phone is off or they're in the middle of nowhere with no signal, that would trigger one of these errors too.

    I'm curious though - is there a way to filter these notifications? Like, maybe keep alerts for consistently failed numbers but ditch the one-offs? Could be useful for cleaning up your contact list.

    Also, I wonder if there's a way to automatically retry sending to these numbers after a certain time period. Might help catch those "phone was off" situations.

    Thanks for sharing this info! It's always helpful to understand what's going on behind the scenes with our messaging systems. Now I know why some of my texts seem to vanish into the ether sometimes!

    https://make-a-calendar.com/

  • Avatar
    Texas Meals

    Thank you for this clear and concise guide! The step-by-step instructions made it so easy to disable Twilio error messages without any confusion. It’s great to have resources like this to streamline the process. Much appreciated! https://texasroadhousemenuinfo.com/

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