We’ve updated the Campaign Template Builder so that when you make changes to actions in a campaign, they are now applied to all leads assigned to the campaign who haven’t reached the modified action yet. You can modify the SMS/email/e-mail subject text, stopping clauses, campaign assignment criteria, from which agent the emails/text messages are sent, and all Task settings. Modifications that WON’T be applied: adding an action, deleting an action, changes to Silent Hours, Delay Period, and Execute on Business Days option.
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