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CRM Basics

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How to log into your CRM, how to add users, how to edit your account, add/edit/remove leads

  • How to Log In Using Two-Factor Authentication (2FA)
  • How to use User ID Extensions for Personalized Links and custom lead sharing
  • How to Find Training Courses in the CRM
  • How do I automatically assign leads to the listing agent?
  • Finding leads - Browser Tabs
  • How to Create Saved Filters for Following Up with Your Leads
  • How to Log into your CRM
  • Listing Exposure Tool
  • How Do I Add/Remove New Users to the CRM
  • What Email Statuses Mean for Your Sent Emails
  • Out of Office Settings
  • How to add/change/remove your email header
  • How to check agent statistics
  • Email Statuses by Mailgun
  • Filters Overview
  • Overview of User Preferences
  • How to Edit / Delete a Note in Lead Profile
  • How to Edit the Email or Phone Number for a Lead
  • How Do I Change / Edit / Add / Revise My Lead Type, Lead Status, etc.
  • How to set up task reminders?
  • How to Search for Leads
  • How to Edit/Add/Remove an Email Signature
  • Lead Reassignment and Access Management in CRM
  • What is the Functionality Difference for An Admin Account Holder and a Non-Admin Account Holder
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